Frequently Asked Questions
Find answers to common questions about WildCore™
What are Configuration Windows?
Configuration Windows let you control when your feeder's WiFi turns on, balancing convenience with battery life. You can set up to 2 daily time windows (e.g., 8am and 6pm for 10 minutes each) or keep WiFi off entirely for maximum battery life. During these windows, you can connect to adjust schedules, test feeds, and review logs. This gives you full control over the tradeoff between accessibility and power consumption.
How do Configuration Windows work?
You have three options: OFF (WiFi only during feeds, max battery), FOLLOW SCHEDULE (set 1-2 daily windows on specific days), or ALWAYS ON (WiFi always available, great for solar setups). Each time slot lets you choose the time, duration (in minutes), and which days of the week it's active. A typical setup might be Sunday mornings at 8am for 10 minutes - just enough time to check in and make adjustments weekly.
What if I need to change settings outside my Configuration Window?
For the Mini, you'll need to wait for your next scheduled window. For the Pro with Herd membership, you can make most changes via the cloud portal anytime. If you have a solar panel or large battery, you can also set Configuration Windows to ALWAYS ON so WiFi is available whenever you need it.
How much battery do Configuration Windows use?
Battery impact is minimal and predictable. A 10-minute daily window uses approximately 1% battery per month. A weekly 10-minute window uses about 0.25% per month. If you're using solar or a large battery pack, battery impact is essentially zero - set windows as frequent as you like. You control the tradeoff between convenience and battery life.
What's the difference between Mini and Pro?
The Mini uses WiFi for local control, while the Pro adds cellular connectivity (LTE-M) and built-in GPS. The Pro can be controlled from anywhere with cell coverage via Herd membership, while the Mini requires you to be within WiFi range during configuration windows. Both have the same core features: 8 schedules, configurable access windows, event logging, and battery monitoring.
See full comparison →
How do I register my feeder?
Log into the customer portal, click "Register New Feeder," then click "Start Registration." You'll have 5 minutes to power on your feeder. Once it boots and checks in (30-60 seconds), it will automatically register to your account.
How long does the battery last?
Battery life depends on usage and check-in frequency. In typical operation with hourly check-ins and 2-3 feeds per day, expect several months on a standard 12V battery. The Pro model uses smart power management to maximize battery life.
What cellular network does the Pro use?
The Pro uses LTE-M and NB-IoT networks via a Hologram SIM card (included). These IoT networks provide excellent coverage nationwide and use minimal data (~1-5 MB per month).
Can I control multiple feeders from one account?
Yes! Your customer portal dashboard shows all registered feeders. You can manage schedules, trigger feeds, and view status for each feeder independently.
Is the feeder waterproof?
The controller is housed in a weather-resistant enclosure suitable for outdoor use. While it can handle rain and moisture, we recommend installing it in a protected location when possible to maximize longevity.
How accurate is the GPS on the Pro model?
The built-in GNSS receiver provides 5-20 meter accuracy in typical outdoor conditions with clear sky view. GPS coordinates are displayed in your customer portal with a link to view on Google Maps.
Can I update the firmware?
Yes, firmware updates can be performed over WiFi when connected to the feeder's access point. Future updates may support over-the-air updates via cellular for Pro models.
What motor types are supported?
The controller uses a standard servo motor output compatible with most feeder motors. The feed duration is adjustable from 1-30 seconds to accommodate different motor speeds and feed volumes.
Do I need a subscription for the Pro model?
The Hologram SIM card and cellular service are included with your Pro purchase. There are no monthly subscription fees for basic operation. Heavy data usage beyond typical operation may incur additional charges.
What if I lose WiFi connection to my Mini?
Scheduled feeds will continue to run even without WiFi connection. The controller stores your schedule locally and executes feeds based on its internal clock. You'll need WiFi connection only to view status or make changes.
Can I see feeding history?
Yes, the event log tracks all feeding events with timestamps. The log stores 64 entries locally and (for Pro models) syncs to the cloud where you can view complete history in your customer portal.
Still Have Questions?
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